Terms of Sale

Scope

These terms summarise how we transact with business customers. They do not apply to consumer purchases; this site does not process consumer orders.

Quotations

Quotations are valid for the period stated on them. Prices depend on configuration, order quantity and the agreed Incoterm.

Order confirmation

An order becomes binding when we issue a written confirmation stating model, quantity, price, lead time and delivery terms. Specification published on this site is reference data; the confirmed order states the final specification.

Delivery

Delivery terms follow the agreed Incoterm (FOB / CIF / CFR / EXW / FCA / DDP). Lead time is 15 working days (off-season), extending to up to 30 days (peak season).

Payment

Accepted methods: T/T, L/C at sight, D/P, D/A, PayPal. Standard arrangement for new accounts is a deposit with the balance payable before shipment.

Warranty

3-year warranty for batteries, 5-year warranty for other parts.. Claims require proof of purchase and are assessed against the confirmed specification. Battery capacity fade is treated separately from manufacturing defects because it depends on installation temperature and cycling.

Product compliance

Declarations of conformity and supporting test reports are issued per model. Ask for documents covering the specific SKU you are buying.

Note: this is a commercial template, not legal advice. Have your own contract reviewed by a lawyer in your jurisdiction.