Warranty

Warranty coverage

3-year warranty for batteries, 5-year warranty for other parts. Battery capacity fade is treated separately from manufacturing defects because it depends on installation temperature and cycling.

What is covered

• Defects in materials and workmanship under normal use.
• LED driver / module failure not caused by external damage.
• Battery defects attributable to manufacturing, assessed against the confirmed specification.

What is not covered

• Damage from improper installation, misuse, accident or unauthorised modification.
• Normal wear, consumables, or capacity fade from environmental conditions.
• Products used outside the rated specification.

How to make a claim

Contact richard@anshinetech.com with your order number, model and a description of the fault. We will advise the next step (repair, replacement or credit) after verification against the confirmed specification.

Note: warranty terms are a commercial template and should be reviewed by qualified legal counsel before publication. Not legal advice.